We are constantly striving to provide our customers with the best information, products and value possible. With this in mind we welcome feedback from our customers about what we are doing right and what we can do to improve.
We have designed this simple online survey to help you let us know what you think about our products and services. We take everyone's input seriously and look forward to hearing from you.
This survey will take approximately 10 minutes to complete, all questions are optional.
OPEN/DB Info WorkPlace MIDAS/Q SYNON/RW S/RW
Rate your satisfaction with the following aspects of our products: Please use this scale: 1=very satisfied 2=satisfied 3=neutral 4=dissatisfied 5=unknown
Rate the change in the following from using our products: Please use this scale: 1=greatly improved 2=improved 3=same 4=decreased 5=unknown
Productivity:
Operational efficiency:
Cost saving:
Competitive edge:
Management information:
Comments:
Rate your satisfaction with product updates and new releases: Please use this scale: 1=very satisfied 2=satisfied 3=neutral 4=dissatisfied 5=unknown
Frequency of new releases:
Content of improvements:
Responsiveness to enhancement requests:
Use of current iSeries technologies:
Features and functions:
Importance: [Please Select] Very Important Important Somewhat Important Not Important Don't Know Satisfaction: [Please Select] Very Satisfied Satisfied Neutral Disatisfied Very Disatisfied
How valuable is the support service you receive?
If you have used consulting and/or training services to implement our products, please rate the importance of the provided services: Please use this scale: 1=very important 2=important 3=somewhat important 4=not important 5=unknown
From your experience, how do Momentum and its distributors compare to suppliers of similar products? Please use this scale: 1=much better 2=better 3=same 4=worse 5=unknown
What issues are important to your future planning?
Are any of the following products and services likely to be of interest to you in the future? Please use this scale: 1=very interested 2=interested 3=somewhat interested 4=not interested 5=unknown
Any further comments?
Thank you for your time in completing this questionnaire. We value all feedback. Providing the following information is optional